General admissions tickets have a designated date and time of visit, while Fast Pass tickets can be used for immediate admission without prior reservation.
|General Ticket||Fast Pass (All ages)|
|Adults (Ages 13+)||Children (Ages 3 - 13)|
General tickets can be purchased online, by mobile app, or at on-site ticket office. For details, please refer to the General Ticket Guide below.
Free admission for children under 36 months with paid accompanying guardian. (Proof required)
To create a safe viewing environment in the observatory, we limit the number of admissions according to session. Therefore, tickets may sell out early, and even customers who designated a time of admission may experience a delay at the time of entry.
We recommend reserving a ticket online or via mobile app to avoid any issues.
|From Date of Visit
D-14 - 1
|Day of Visit
(Before admission time)
|Day of Visit
(After Admission Time)
|After the Visit Date or For Visitor’s Change of Mind After Admission|
|100% Refund||90% Refund||No Refund|
Please make sure to check the refund rates and make reservations carefully. Refunds are not available for undesirable weather conditions. (Cloudiness, fog, etc.)
Your verification code will be sent to your mobile phone or email address if you have already made a reservation online.
Please visit the ticket office on your day of visit and present your verification code. We will then issue your tickets.
Mobile tickets can be issued on the day of entry if you make a reservation using the mobile app.
In this case, you will be allowed admission by presenting your mobile app ticket without the need to visit the ticket office for a paper ticket.
Be sure to arrive at the observatory at least 15 minutes before your designated entry time if you purchased a ticket with a set date and time.
To create a safe viewing environment in the observatory, we limit the number of admissions according to session. Therefore, we recommend reserving your ticket online or via mobile app to avoid sold-out tickets or long waiting times for on-the-spot tickets.